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and prerequisites",{"title":219,"path":686,"stem":687,"navTitle":688,"icon":505},"\u002Fdocs\u002Fcloud\u002F3.2\u002Fserver\u002Fmonoserver-installation","docs\u002Fcloud\u002F3.2\u002F09.server\u002F02.monoserver-installation","Monoserver installation",{"title":223,"path":690,"stem":691,"navTitle":692,"icon":505},"\u002Fdocs\u002Fcloud\u002F3.2\u002Fserver\u002Fproduction-installation","docs\u002Fcloud\u002F3.2\u002F09.server\u002F03.production-installation","Production installation",{"title":227,"path":694,"stem":695,"navTitle":696,"icon":505},"\u002Fdocs\u002Fcloud\u002F3.2\u002Fserver\u002Fserver-migration-guide","docs\u002Fcloud\u002F3.2\u002F09.server\u002F04.server-migration-guide","Server migration guide",{"title":231,"path":698,"stem":699,"navTitle":700,"icon":505},"\u002Fdocs\u002Fcloud\u002F3.2\u002Fserver\u002Fadministration-guide","docs\u002Fcloud\u002F3.2\u002F09.server\u002F05.administration-guide","Administration guide",{"title":139,"navTitle":505,"icon":505,"path":702,"stem":703,"children":704,"page":40},"\u002Fdocs\u002Fcloud\u002F3.2\u002Freference","docs\u002Fcloud\u002F3.2\u002F10.reference",[705],{"title":239,"path":706,"stem":707,"navTitle":708,"icon":709},"\u002Fdocs\u002Fcloud\u002F3.2\u002Freference\u002Fjiix","docs\u002Fcloud\u002F3.2\u002F10.reference\u002F01.jiix","JIIX","i-tabler-braces",{"id":711,"title":712,"body":713,"canonicalPath":505,"description":776,"extension":777,"icon":536,"meta":778,"navTitle":20,"navigation":779,"path":780,"resolveKey":505,"resolveVersion":505,"seo":781,"stem":782,"__hash__":783},"support\u002Fsupport\u002F01.index.md","Support",{"type":714,"value":715,"toc":772},"minimark",[716,720],[717,718,719],"p",{},"Find answers to common questions about integrating the iink SDK and MyScript Cloud APIs. Browse the topics below or reach out on the community forum.",[721,722,723,731,739,747,755,764],"card-group",{},[724,725,728],"card",{"icon":523,"title":726,"to":727},"Recognition assets","\u002Fsupport\u002Frecognition-assets\u002F",[717,729,730],{},"Download base assets and build custom resources to fine-tune the recognition.",[724,732,736],{"icon":733,"title":734,"to":735},"i-tabler-key","On-device license management","\u002Fsupport\u002Fon-device\u002Fon-device-license-management\u002F",[717,737,738],{},"Manage licenses for applications embedding the on-device iink SDK.",[724,740,744],{"icon":741,"title":742,"to":743},"i-tabler-user-circle","Registering with MyScript Cloud","\u002Fsupport\u002Fcloud\u002Fregistering-myscript-cloud\u002F",[717,745,746],{},"Create a Cloud account and obtain the keys to call our recognition APIs.",[724,748,752],{"icon":749,"title":750,"to":751},"i-tabler-rocket","Being production ready","\u002Fsupport\u002Fcloud\u002Fbeing-production-ready\u002F",[717,753,754],{},"Best practices and quotas to ship your iink Cloud integration to production.",[724,756,761],{"icon":757,"title":758,"to":759,"target":760},"i-tabler-message-circle","Forums","https:\u002F\u002Fdeveloper-support.myscript.com\u002Fsupport\u002Flogin","_blank",[717,762,763],{},"Ask questions and get answers from the MyScript developer community.",[724,765,769],{"icon":766,"title":767,"to":768,"target":760},"i-tabler-mail","Contact us","https:\u002F\u002Fwww.myscript.com\u002Fcontact\u002F",[717,770,771],{},"Can't find what you're looking for? Reach out to our team.",{"title":773,"searchDepth":774,"depth":774,"links":775},"",3,[],"MyScript Developer Support hub","md",{},true,"\u002Fsupport",{"title":712,"description":776},"support\u002F01.index","jENFmcn55y_8r3_6pH5xxlH1dZJBwoAuq9F7gXQtow8",{"path":698,"page":785},{"id":786,"title":231,"body":787,"canonicalPath":698,"description":231,"extension":777,"icon":505,"meta":1421,"navTitle":700,"navigation":779,"path":698,"resolveKey":1422,"resolveVersion":1423,"seo":1424,"stem":699,"__hash__":1425},"cloud32\u002Fdocs\u002Fcloud\u002F3.2\u002F09.server\u002F05.administration-guide.md",{"type":714,"value":788,"toc":1392},[789,792,799,820,825,830,843,851,858,872,876,882,897,900,904,911,915,924,928,934,937,941,947,954,962,966,969,975,990,997,1001,1007,1014,1025,1030,1034,1037,1047,1052,1056,1095,1099,1119,1123,1142,1148,1152,1155,1186,1190,1193,1198,1202,1212,1216,1224,1228,1235,1241,1245,1261,1265,1268,1280,1287,1290,1294,1303,1364,1368],[717,790,791],{},"This documentation will help you use the UI to administrate Myscript server.",[717,793,794,795],{},"The URL to access the UI depends on your reverse proxy configuration and installation parameters. By default, it is ",[796,797,798],"code",{},"http:\u002F\u002F[your adminserver IP]:8895\u002F",[717,800,801,802,806,807,809,810,812,813,816,817,819],{},"To access the  ",[803,804,805],"em",{},"Administration"," view, administrator or supervisor users must first login to above UI. Then, they can switch to the ",[803,808,805],{}," view, by clicking on the icon on the top right of the screen and selecting ",[803,811,805],{},".\nThey can go back to their ",[803,814,815],{},"Account"," view, by following the above procedure and selecting ",[803,818,815],{},".",[821,822,824],"h2",{"id":823},"account-management","Account management",[826,827,829],"h3",{"id":828},"how-to-add-a-new-account","How to add a new account",[717,831,832,833,835,836,839,840,819],{},"From the ",[803,834,805],{}," view > ",[803,837,838],{},"Accounts"," > ",[803,841,842],{},"Create account",[717,844,845,846,850],{},"When creating an account, the ",[847,848,849],"strong",{},"Expiration date"," field is mandatory.",[852,853,855],"callout",{"color":854},"secondary",[717,856,857],{},"Please be careful with the expiration date you define when creating an account and keep in mind that you can extend the expiration date of an account at any time.",[717,859,860,861,864,865,871],{},"To create an account with limited rights, check the ",[847,862,863],{},"Read only"," box. The ",[866,867],"img",{"alt":773,"height":868,"src":869,"width":870},21,"\u002Fdocs\u002Fimages\u002Fserver-ic-read-only.png",67," label will be displayed in the list of accounts.  In this scenario, the user will not be able to edit his or her account information.",[826,873,875],{"id":874},"how-to-change-an-account-password","How to change an account password",[717,877,832,878,835,880,819],{},[803,879,805],{},[803,881,838],{},[717,883,884,885,889,890,893,894,819],{},"Select the appropriate account and click on ",[866,886],{"alt":773,"height":887,"src":888,"width":887},24,"\u002Fdocs\u002Fimages\u002Feye_icon.svg",", then click on ",[847,891,892],{},"..."," and select ",[847,895,896],{},"Re-activate",[717,898,899],{},"The user will receive a mail containing a new password and indicating his or her account has been reactivated.",[826,901,903],{"id":902},"how-users-can-reset-their-password","How users can reset their password",[717,905,906,907,910],{},"From the login UI, they click on ",[847,908,909],{},"Forgot my password?",".\nThey will receive a mail containing a new password and indicating their password has been regenerated.",[826,912,914],{"id":913},"how-users-can-change-their-password","How users can change their password",[717,916,917,918,920,921,819],{},"From their ",[803,919,815],{}," view, they click on ",[847,922,923],{},"Change password",[826,925,927],{"id":926},"how-to-search-for-an-account","How to search for an account",[717,929,832,930,835,932,819],{},[803,931,805],{},[803,933,838],{},[717,935,936],{},"Fill out the empty fields to search for one or several accounts. The list of accounts is automatically updated depending on your search parameters.",[826,938,940],{"id":939},"how-to-edit-an-account","How to edit an account",[717,942,832,943,835,945,819],{},[803,944,805],{},[803,946,838],{},[717,948,884,949,889,951,819],{},[866,950],{"alt":773,"height":887,"src":888,"width":887},[847,952,953],{},"Edit",[717,955,956,957,959,960,819],{},"If you wish to edit your own account, just go to your ",[803,958,815],{}," view, then click on ",[847,961,953],{},[826,963,965],{"id":964},"how-to-enable-or-disable-an-account","How to enable or disable an account",[717,967,968],{},"If needed, you can momentarily disable an account.",[717,970,832,971,835,973,819],{},[803,972,805],{},[803,974,838],{},[717,976,884,977,889,979,893,981,984,985,989],{},[866,978],{"alt":773,"height":887,"src":888,"width":887},[847,980,892],{},[847,982,983],{},"Disable",". The ",[866,986],{"alt":773,"height":868,"src":987,"width":988},"\u002Fdocs\u002Fimages\u002Fserver-ic-disabled.png",59," label will be displayed in the list of accounts.",[717,991,992,993,996],{},"To enable it again, follow the above procedure and click ",[847,994,995],{},"Enable"," at the last step.",[826,998,1000],{"id":999},"how-to-delete-or-purge-an-account","How to delete or purge an account",[717,1002,832,1003,835,1005,819],{},[803,1004,805],{},[803,1006,838],{},[717,1008,1009,1010,1013],{},"Select the appropriate account, then click on ",[866,1011],{"alt":773,"height":887,"src":1012,"width":887},"\u002Fdocs\u002Fimages\u002Farchive_icon.svg"," to archive it.",[717,1015,1016,1017,1020,1021,1024],{},"Once archived, click on ",[866,1018],{"alt":773,"height":887,"src":1019,"width":887},"\u002Fdocs\u002Fimages\u002Ftrash_icon.svg"," to ",[847,1022,1023],{},"Purge"," the account, if you need to erase all traces of the account.",[852,1026,1027],{"color":854},[717,1028,1029],{},"The administrator can only archive an account. To purge it, you need supervisor rights",[821,1031,1033],{"id":1032},"applications-and-application-keys","Applications and application keys",[717,1035,1036],{},"To use the recognition service, you need at least:",[1038,1039,1040,1044],"ul",{},[1041,1042,1043],"li",{},"one application,",[1041,1045,1046],{},"one application key and hmac key.",[852,1048,1049],{"color":854},[717,1050,1051],{},"Each application needs at least one application key to work properly.",[826,1053,1055],{"id":1054},"how-to-create-and-manage-an-application","How to create and manage an application",[1057,1058,1059,1070,1081],"ol",{},[1041,1060,832,1061,835,1063,1066,1067,819],{},[803,1062,815],{},[803,1064,1065],{},"Applications",", click ",[803,1068,1069],{},"Create application",[1041,1071,1072,1073,1076,1077,1080],{},"Fill out the fields ",[847,1074,1075],{},"Name"," and ",[847,1078,1079],{},"Description",". Your application is then displayed in the list.",[1041,1082,1083,1084,1087,1088,1090,1091,1094],{},"Click ",[847,1085,1086],{},"Open",", ",[847,1089,983],{}," or ",[847,1092,1093],{},"Delete"," to edit, disable or delete your application.",[826,1096,1098],{"id":1097},"how-to-create-an-application-key","How to create an application key",[1057,1100,1101,1110],{},[1041,1102,832,1103,835,1105,1107,1108,819],{},[803,1104,815],{},[803,1106,1065],{},", select the application and click ",[847,1109,1086],{},[1041,1111,1112,1113,1066,1116,819],{},"From ",[803,1114,1115],{},"Keys",[847,1117,1118],{},"Generate application key",[826,1120,1122],{"id":1121},"how-to-revoke-an-application-key","How to revoke an application key",[1057,1124,1125,1134],{},[1041,1126,1127,1128,839,1130,1107,1132,819],{},"In ",[803,1129,815],{},[803,1131,1065],{},[847,1133,1086],{},[1041,1135,1112,1136,1138,1139,819],{},[803,1137,1115],{},", select the appropriate application key and click ",[847,1140,1141],{},"Revoke",[852,1143,1145],{"color":1144},"warning",[717,1146,1147],{},"Revoking an application key is permanent and leads to all related applications to be revoked as well, and unable to perform any recognition.",[826,1149,1151],{"id":1150},"how-to-test-an-application-key","How to test an application key",[717,1153,1154],{},"If you wish to test the application key and confirm it is working properly, follow this procedure:",[1057,1156,1157,1164,1183],{},[1041,1158,1159,1160,1163],{},"Click on the ",[847,1161,1162],{},"Test"," button of the application key you just created.",[1041,1165,1166,1167,1087,1170,1087,1173,1076,1176,1179,1180,819],{},"Choose the ",[847,1168,1169],{},"Backend URL",[847,1171,1172],{},"protocol",[847,1174,1175],{},"recognition",[847,1177,1178],{},"language"," to test and then click ",[847,1181,1182],{},"Apply",[1041,1184,1185],{},"Write something.",[821,1187,1189],{"id":1188},"counters","Counters",[717,1191,1192],{},"Counters are accessible per account or per application.\nYou can select a year or a month period, and the data type (Requests, Bytes or Strokes).",[852,1194,1195],{"color":854},[717,1196,1197],{},"As reports are also sent to MyScript on a regular basis, an Internet connection is necessary.",[826,1199,1201],{"id":1200},"account-counters","Account counters",[717,1203,1127,1204,839,1206,1208,1209],{},[803,1205,815],{},[803,1207,1189],{}," ",[866,1210],{"alt":773,"height":887,"src":1211,"width":887},"\u002Fdocs\u002Fimages\u002Fcounter_icon.svg",[826,1213,1215],{"id":1214},"application-counters","Application counters",[717,1217,1127,1218,839,1220,1107,1222,819],{},[803,1219,815],{},[803,1221,1065],{},[847,1223,1086],{},[826,1225,1227],{"id":1226},"exporting-counters","Exporting counters",[717,1229,1230,1231,1234],{},"To display counters as a data view, click on ",[847,1232,1233],{},"Data view"," at the top right of your counters view.",[717,1236,1237,1238,1234],{},"To download a counters report, click on ",[847,1239,1240],{},"Export",[821,1242,1244],{"id":1243},"per-server-administration","Per-server administration",[852,1246,1247],{"color":1144},[717,1248,1249,1250,1253,1254,1257,1258],{},"The following administration features are located in the recognition servers. Thus they are not part of the administration UI. You can access them directly and individually on each recognition backend using its address and port. For example, if you installed a recognition backend setting the port ",[796,1251,1252],{},"8897"," on server whose ip address is ",[796,1255,1256],{},"10.0.6.90",", you can access its administration UI using the address ",[796,1259,1260],{},"http:\u002F\u002F10.0.6.90:8897\u002F",[826,1262,1264],{"id":1263},"license-key-status","License key status",[717,1266,1267],{},"A valid license key is essential to use MyScript Server. It contains information about your contract: data type, languages and ink consumption.",[852,1269,1270],{"color":854},[717,1271,1272,1273,819],{},"To obtain a license key, contact our ",[1274,1275,1279],"a",{"href":1276,"rel":1277},"https:\u002F\u002Fpartner.myscript.com\u002F",[1278],"nofollow","support team",[717,1281,1282,1283,1286],{},"Go to the ",[803,1284,1285],{},"Licenses"," tab.",[717,1288,1289],{},"This section displays information about licenses: name, start and expiration date, status. Select a license to display more information (path, features, languages, etc.).",[826,1291,1293],{"id":1292},"resources-status","Resources status",[1038,1295,1296,1300],{},[1041,1297,1282,1298,1286],{},[803,1299,1285],{},[1041,1301,1302],{},"Click on a license to display the list of related resources.",[1304,1305,1306,1319],"table",{},[1307,1308,1309],"thead",{},[1310,1311,1312,1316],"tr",{},[1313,1314,1315],"th",{},"Icon",[1313,1317,1318],{},"Explanation",[1320,1321,1322,1334,1344,1354],"tbody",{},[1310,1323,1324,1331],{},[1325,1326,1327],"td",{},[866,1328],{"alt":773,"height":1329,"src":1330,"width":1329},22,"\u002Fdocs\u002Fimages\u002Fserver-ic-yes.png",[1325,1332,1333],{},"This  resource is included in your contract.",[1310,1335,1336,1341],{},[1325,1337,1338],{},[866,1339],{"alt":773,"height":1329,"src":1340,"width":1329},"\u002Fdocs\u002Fimages\u002Fserver-ic-yes2.png",[1325,1342,1343],{},"This resource is uploaded in the database.",[1310,1345,1346,1351],{},[1325,1347,1348],{},[866,1349],{"alt":773,"height":1329,"src":1350,"width":1329},"\u002Fdocs\u002Fimages\u002Fserver-ic-no.png",[1325,1352,1353],{},"This resource is not included in your contract.",[1310,1355,1356,1361],{},[1325,1357,1358],{},[866,1359],{"alt":773,"height":1329,"src":1360,"width":1329},"\u002Fdocs\u002Fimages\u002Fserver-ic-no2.png",[1325,1362,1363],{},"This resource has not been uploaded in the database yet.",[826,1365,1367],{"id":1366},"examples","Examples",[1038,1369,1370,1378,1385],{},[1041,1371,1372,1373,1076,1375,1377],{},"If ",[866,1374],{"alt":773,"height":1329,"src":1350,"width":1329},[866,1376],{"alt":773,"height":1329,"src":1340,"width":1329}," are displayed, it means that you have uploaded an unauthorized resource.",[1041,1379,1372,1380,1076,1382,1384],{},[866,1381],{"alt":773,"height":1329,"src":1330,"width":1329},[866,1383],{"alt":773,"height":1329,"src":1360,"width":1329}," are displayed, it means that your contract includes a resource that you have not uploaded yet.",[1041,1386,1372,1387,1076,1389,1391],{},[866,1388],{"alt":773,"height":1329,"src":1330,"width":1329},[866,1390],{"alt":773,"height":1329,"src":1340,"width":1329}," are displayed, it means the resource has been properly uploaded and is part of your contract.",{"title":773,"searchDepth":774,"depth":774,"links":1393},[1394,1405,1411,1416],{"id":823,"depth":1395,"text":824,"children":1396},2,[1397,1398,1399,1400,1401,1402,1403,1404],{"id":828,"depth":774,"text":829},{"id":874,"depth":774,"text":875},{"id":902,"depth":774,"text":903},{"id":913,"depth":774,"text":914},{"id":926,"depth":774,"text":927},{"id":939,"depth":774,"text":940},{"id":964,"depth":774,"text":965},{"id":999,"depth":774,"text":1000},{"id":1032,"depth":1395,"text":1033,"children":1406},[1407,1408,1409,1410],{"id":1054,"depth":774,"text":1055},{"id":1097,"depth":774,"text":1098},{"id":1121,"depth":774,"text":1122},{"id":1150,"depth":774,"text":1151},{"id":1188,"depth":1395,"text":1189,"children":1412},[1413,1414,1415],{"id":1200,"depth":774,"text":1201},{"id":1214,"depth":774,"text":1215},{"id":1226,"depth":774,"text":1227},{"id":1243,"depth":1395,"text":1244,"children":1417},[1418,1419,1420],{"id":1263,"depth":774,"text":1264},{"id":1292,"depth":774,"text":1293},{"id":1366,"depth":774,"text":1367},{},"d250tz","2.3",{"title":231,"description":231},"Xrx6A2tvkNVuvaDpQ22hq847jPS9DI6EIgoJ_xvzBv8",1792566613049]